1. From the left sidebar, click on your name followed by Account Details.
2. Under Privacy & Security > Two-Factor Authentication, click Enable.
3. Follow the instructions by scanning the QR code with an app like Authy, Microsoft Authenticator, or Google Authenticator.
After scanning the barcode image, the app will display a six-digit code.
Enter the code under step two, then click Enable.
Note: When switching devices, be sure to Disable Two-Factor Authentication before you lose access to the old device. If you lose access to the 2FA device, you can contact support to have your 2FA reset.
You will be asked to confirm your identity when accessing Account Details, Settings, and Company Settings.
Check the email address listed under "Verification Method," then click Next.
You will receive an email from Wrapbook with a 6-digit code. Enter it into the security code field and click Submit.
Entered the code incorrectly? Don't worry! You can try again (up to ten times). If you need a new code, simply click "Resend code".
Note: If you have turned on 2FA, you will be prompted to enter the 6-digit code from authenticator.
Your account may become locked if you exceed the maximum number of invalid attempts to enter the code. When your account is locked, you will be unable to view or edit pages containing account information.
If this happens or if you no longer have access to your primary email, please reach out to firstname.lastname@example.org.
Any time changes are made to pages containing sensitive information, you will receive an email notifying you of the change.
Note: As a worker on a project, if you or your production company has enabled 2FA upon login, you will not be required to re-authenticate when accessing specific pages.
To increase the security of your company and worker data, we highly recommend requiring Two-Factor Authentication for all company users and project workers.
To require 2FA for your company:
These settings can be adjusted at any time, and if enabled, workers will be prompted to enroll in 2FA the next time they log in (or navigate to a new page if they were logged in at the time).