Privacy Policy
Scope of this Policy
This Privacy Policy explains how information from or about you is collected, used and disclosed by TakeOne Network, Corp., a Delaware corporation doing business as Wrapbook, and its subsidiaries and affiliates (collectively, “Wrapbook,” “we,” “us” or “our”). This policy describes the personal information we collect, use, and disclose about individuals when they visit, access, or use our Platform and/or the Services, purchase or inquire about any of our Services, contract with us to provide Services, apply for a position of employment, or otherwise interact to do business with us.
By using the Platform and/or the Services, you consent to the collection, use, and disclosure of your information as outlined in this Privacy Policy.
Capitalized terms used but not defined in this Privacy Policy shall take on the meaning assigned to them in the Terms of Service. Any information subject to the Health Insurance Portability and Accountability Act, the Gramm-Leach-Bliley Act, or the Fair Credit Reporting Act is not within the scope of this policy.
Consent to Disclose Personal Information When Using Chat Function
By using our Wrapbot chat feature, you consent to our collection and analysis of all personal information provided through the chat. We utilize a vendor called Drift.com, Inc. (“Chat Vendor”) to process, analyze, and store the contents of the chat on our behalf. The Chat Vendor will not sell this data or share it except with the Company or another vendor engaged to assist in the services provided to the Company. The Chat Vendor will not use or disclose this data for any purpose other than providing services to Wrapbook. For more information on how the Chat Vendor may use or disclose your personal information, please review their privacy policy HERE. By using these forms and features, you direct Wrapbook to disclose to and share with the Chat Vendor any personal information you provide.
What Information We Collect
In connection with your access to our Platform and/or use of our Services, we will or may collect and store certain information, both online and offline, about you such as storing and pre-populating certain personal information so a User may not have to re-enter that information each time they interact with Wrapbook’s Platform and Services. Some of this information can be used on its own or in combination with other information to identify you individually — the information is called “personal information.” Some personal information will be sensitive personal information and we only use sensitive personal information as is necessary to perform the Services. Depending on your use of our Services and how you interact with us, we will or may collect, and we have in the last 12 months collected, the categories of personal information below. For each category of information, examples are provided and are not intended to be an exhaustive list or an indication of all specific pieces of information we collect from or about you in each category, but rather the examples are to provide you a meaningful understanding of the types of information that may be collected within each category. The applicable retention periods for such information shall be the period required in order to fulfill the relevant purposes described in this Privacy Policy or for other essential purposes such as complying with our legal obligations, resolving disputes and enforcing our agreements.
- Personal Identifiers: Examples include name, alias, social security number, date of birth, driver’s license, or state identification card.
- Contact Information: Examples include home, postal or mailing address, email address, home phone number, or cell phone number.
- Account Information: Examples include username, screen name, handle, account ID, assigned user ID, customer number, or similar identifier that can be used to identify a user or account, as well as any required security or access code, password, security questions, or credentials allowing access to your account on the Platform.
- Financial Account Information: Examples include financial account log-in (username, password) or financial account information allowing access to bank, credit card, or other financial account, including information necessary to set up direct deposit, as well as access code, security questions, or other data required to gain access to the account.
- Protected Classifications: Examples include race, ethnicity, national origin, sex, gender, gender identity, religious or philosophical beliefs, age, disability, medical or mental condition, military status, familial status, or union membership.
- Geolocation Data: Examples include IP address.
- Internet Network and Computer Activity: Examples include date and time of your visit to our website or Platform; webpages visited; links you clicked on; browser ID; browser type; device ID; operating system; form information downloaded; domain name from which our website or Platform was accessed; search history; cookies; internet or other electronic network activity information related to usage of our Platform or Services or any of our networks, servers, intranet, or shared drives, including access logs, security clearance level, browsing history, and usage history; and information collected you navigate, access, or use our website, Platform, or Services via a mobile device, including device type, software type, and data identifying your device if you access our business networks and systems, including cell phone make, model, and serial number, cell phone number, and cell phone provider.
- User Content Submitted by You: Examples include emails and text messages, photos, videos, audio recordings, customer support communications, comments or feedback.
- Employment and Professional Information: Examples include information collected about your current, former, or subsequent employment (position, title, compensation, dates of employment); information contained in resumes submitted by job applicants; educational history, information contained in tax forms (e.g., W2, 1099); information related to performance of Services, training, safety, and compensation.
- Medical and Health Information: Examples include information related to workplace accidents, injuries, and workers’ compensation claims.
Of the above categories of personal information, the following are categories of data that may be considered sensitive under applicable law that we collect from or about individuals:
- Personal Identifiers (social security number, driver’s license or state identification card number, passport number);
- Account Information (your account log-in, in combination with any required security or access code, password, or credentials allowing access to the account);
- Protected Classifications (racial or ethnic origin, religious or philosophical beliefs, union membership, or sexual orientation)
- Geolocation Data (IP address);
- Medical and Health Information.
Sources of Personal Information
We may collect your personal information from the following sources:
- Information You Provide: We collect your personal information when you or your employer registers to use the Service, provides information when using the Platform or Services, updates your account information, adds additional Services, submits information to verify your identity, contacts us with questions or feedback, or otherwise communicates with us. We collect personal information from you when you visit this website or the Platform and voluntarily submit information through forms on the website, when you inquire about any of our Services, when you utilize the Chat feature on this website, when you enter into a contract with us to perform Services, or when you apply for a position of employment.
- Information from Third Parties. We may collect and receive information about you, including personal information and financial account information, from third parties, such as financial institutions and our service providers, for identity verification, fraud protection, risk assessment, and other purposes. We may collect your business information from credit bureaus for the foregoing purposes as well. We may collect and receive information about you from career sites or social media platforms related to the Services or in order to gain insight on those applying for jobs. In addition, we may receive demographic information about you from third parties to help us better understand our users and to improve and market our Service.
- Automatically Collected Information. We automatically collect certain usage information when you access the Platform or use the Services, such as your device identifier (if using a mobile device), Internet Protocol (IP) address (if using a browser), operating system, browser type, and the address of a referring site. We also automatically collect certain usage information through cookies and related technologies, as described below. In addition, our Platform may implement third-party software, such as Google’s Invisible reCAPTCHA (the “Invisible CAPTCHA”), that collects your information for security purposes.
- Multi-factor Authentication (MFA). To strengthen the security of your account, we offer MFA which requires that two or more separate forms of identification be provided to verify your identity, adding an additional layer of security to your account. These forms of identification can include something you know (like a password), something you have (like a mobile device), or something you are (like a fingerprint). We may also use text message verification as part of our MFA strategy. With this method, a code is sent to your mobile device via text message during the login process. This code must be entered in order to gain access to your account. This method relies on your access to your mobile device as an additional verification step.
- Authenticator Applications. We also support the use of third-party authenticator applications that generate time-sensitive codes to use during login. These applications create an additional security layer, as they require access to a device that you have in your possession.
How We Use Your Personal Information
We may collect, use, retain, and disclose your personal information for any of the following business purposes:
- to administer the Platform, manage accounts, and provide the Services;
- to monitor, analyze, improve, and develop the Platform and Services, and to create new Service features;
- to provide a more customized experience on the Platform and with the Services;
- to understand our users better;
- to validate user information provided to us for fraud and risk detection purposes;
- to determine eligibility for the Service;
- to prevent, identify, and address fraudulent or other illegal activity and security issues;
- to advertise and market to you which includes (i) to determine your eligibility for certain events and offers, (ii) to inform you of our products, services, features or promotions, and (iii) develop interest-based or personalized advertising with third party vendors;
- to (i) solicit feedback, (ii) respond to your or your employer’s comments, requests or inquiries, (iii) provide customer service and support, or (iv) otherwise contact you in connection with the Platform or Services;
- to operate our business, which includes, without limitation, using your information (i) to process payments, (ii) to manage and enforce contracts with you or with third parties, (iii) to populate across all applicable projects and records for your employer(s) and any affiliate(s) (iv) to manage our corporate governance, compliance, and auditing practices, and (v) for recruitment purposes if you submit an application for employment with Wrapbook via the Platform;
- to (i) comply with laws, rules, and regulations, including any disclosure or reporting obligations, (ii) resolve disputes with users or third parties, (iii) respond to claims and legal process (including but not limited to subpoenas and court orders) as we deem necessary or appropriate, (iv) protect our property rights or those of third parties, (v) protect the safety of the public or any person, and (vi) prevent or stop any activity which we may consider to be (or to pose a risk of being) illegal, unethical, or legally actionable;
- for any other purpose for which you expressly authorize us to use your information;
- as described to you when collecting your personal information or as otherwise set forth in applicable laws; and
- other uses that we notify you about.
Our legal basis for processing your personal information varies depending on the specific purpose for which we use your personal information. We use personal information for the following legal bases: with your consent, where necessary to enter into or to perform a contract with you, where processing is necessary for compliance with our legal obligations, or where doing so is necessary for purposes of our legitimate interests that are not overridden by your interests or by your fundamental rights and freedoms.
To Whom We Disclose Your Personal Information
We may disclose your personal information to the following categories of service providers, contractors, or third parties:
- government agencies and taxing authorities, as required to provide the Services, including, but not limited to, the Internal Revenue Service and state and local tax agencies;
- banking and financial institutions;
- to our customers and to other entities in accordance with the terms of our agreements with our customers, and applicable law as needed to provide the Services that you or our customers have requested;
- marketing support vendors and vendors that support managing or hosting the website and the chat function on the website;
- data analytics vendors;
- social media platforms, for marketing and advertising purposes;
- communication providers/vendors that facilitate, manage, and send/receive communications on our behalf via email, text/SMS, phone, etc.;
- transaction support vendors (e.g., payment processors);
- talent acquisition management systems, and other vendors providing services for purposes of our human resources information system (HRIS) and management of job applicant data and recruiting process;
- consulting and investigation firms, including HR consultants, and workplace investigators;
- security and risk management vendors, including IT, cybersecurity, and privacy vendors and consultants;
- insurance carriers, administrators, and brokers;
- certain parties as necessary to respond in good faith to legal process (including, but not limited to, subpoenas and court orders);
- legal and financial advisors and auditors;
- third-party agents, partners, and service providers, who (i) we will only provide information they need to provide the service, (ii) are only permitted to use your information as we allow (which may include contacting you on our behalf), and (iii) are required under law or contract to keep your personal information confidential;
- we may disclose business information to credit bureaus, and we may share information with certain companies, banks, and organizations for the purposes of fraud prevention and determining eligibility for the Services;
- if you participate in our referral programs and/or share your contacts with us and invite them to join Wrapbook, the referral emails sent to your contacts and referred leads will include your name and the fact that you are a Wrapbook user;
- if there is a sale of Wrapbook (including, without limitation, a merger, stock acquisition, sale of assets, or reorganization), or in the event that Wrapbook liquidates or dissolves, we may sell or transfer some or all of our assets, which could include your information, to the acquirer;
- from time to time, we may provide reports to public agencies that contain anonymized, aggregate, de-identified information and statistics; and
- we may disclose your information to certain other third parties to whom you expressly authorize us to disclose your information.
We do not share information with third parties for their own direct marketing purposes.
We do NOT sell or share your personal information in exchange for monetary consideration. However, we may sell or share some of your information to third parties for other valuable consideration.
We may sell or share your personal information for the following business or commercial purposes:
- marketing support vendors and vendors that support managing or hosting the website and the chat function on the website; and
- social media platforms.
Other than these exceptions, we do not and will not disclose your personal information to any third party in exchange for monetary or other valuable consideration or share your personal information for cross-context behavioral advertising.
Notice of Right to Opt-Out of the Selling and Sharing of Your Information
You have the right to tell us NOT to sell or share your personal information. You have the full and free right to opt-out of our disclosure of your personal information to any third parties where the disclosure constitutes “selling” or “sharing” under applicable law. You may exercise your right to opt-out without fear of discrimination for doing so. To opt-out of our selling or sharing of your information, meaning, we will not disclose your information to third parties for any monetary or other valuable consideration, you can do any of the following:
- Click HERE to be taken to an online opt-out submission form.
- Visit our website at: www.wrapbook.com . Click on “Do Not Sell or Share My Personal Information” to be taken to an online submission form.
- You can use a Global Privacy Controls (GPC) signal. We will process opt-out preferences from GPC signals, which are in formats commonly used and recognized by businesses, such as an HTTP field header, as requests to opt-out of sale or sharing. The GPC signal opt-out will only apply to the browser you are using on your device; it will not apply to other browsers, the Applications, and/or devices to which GPCs are not activated or to offline sales.
- If you are unable to submit an opt-out through any of the above methods, please call our toll-free privacy line at (833) 977-2665 for assistance and a representative will assist in meeting your needs.
You can have an authorized agent submit a request on your behalf. To submit an opt-out through use of an authorized agent, you must provide that agent with written permission signed by you to submit an opt-out on your behalf, except when using an opt-out preference signal. The authorized agent may call our toll-free privacy line at (833) 977-2665 to make the opt-out request and for directions for submitting the proof of authorization and the authorized agent’s proof of identification to Wrapbook. We maintain the right to deny any request from an authorized agent that does not submit sufficient proof that they have been authorized by you to act on your behalf.
A request to opt-out need not be a verifiable consumer request. However, we may deny a request to opt-out if we have a good faith, reasonable, and documented belief that a request to opt-out is fraudulent or as necessary for transaction completion. If we deny your request to opt-out, we shall inform you of our decision not to comply and provide an explanation as to why we believe the request is fraudulent.
Opt-Out Preference Signals
Opt-out preference signals provide consumers with a simple and easy-to-use method by which to exercise the right to opt-out of the selling and sharing of their information. GPC is a user-enabled opt-out preference signal which can communicate a user’s “Do Not Sell or Share” request on behalf of the person or device. We will process opt-out preferences from GPC signals which are in formats commonly used and recognized by businesses, such as an HTTP field header. We will treat a consumer’s use of GPCs as a valid request to opt-out of the selling and sharing of information for that browser. We currently do not connect browser use to particular consumers and, as such, you will need to use GPCs on all browsers in which you access our website and use our opt-out form to opt-out of offline sales.
Do Not Track (DNT) is a privacy preference that users can set if they do not want web services to collect information about their online activity. We do not respond to DNT signals or other mechanisms (with the exception of GPCs) that provide a choice regarding the collection of personal information about activities over time and across different websites or online services. We encourage users who have DNTs to use GPCs.
Use and Disclosure of Sensitive Personal Information
We do not and will not use or disclose your sensitive personal information (where applicable law considers the information to be sensitive) for purposes of inferring characteristics about you or other consumers. Our use and disclosure (if at all) of sensitive personal information is limited to the following purposes:
- To perform the Services reasonably expected by an average consumer who requests those Services.
- To detect security incidents that compromise the availability, authenticity, integrity, and confidentiality of stored or transmitted personal information.
- To resist malicious, deceptive, fraudulent, or illegal actions directed at the business and to prosecute those responsible for those actions.
- To ensure the physical safety of natural persons.
- For short-term, transient use.
- To verify or maintain the quality or safety of a product, service or device that is owned, manufactured, manufactured for, or controlled by Wrapbook, and to improve, upgrade, or enhance the service or device that is owned, manufactured by, manufactured for, or controlled by Wrapbook.
- For purposes that do not involve inferring characteristics about consumers, contractors, and job applicants.
Data Retention
We keep your personal information for as long as it is required in order to fulfill the relevant purposes described in this Privacy Policy, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements.
Because these needs can vary for different data types in the context of different Services, actual retention periods can vary significantly. We determine the appropriate retention period for personal information based on the following criteria: the amount, nature, and sensitivity of your personal information processed, the potential risk of harm from unauthorized use or disclosure of your personal information, whether we continue to have a relationship with you, you have requested information, products, or services from us, our retention or record keeping policies and obligations dictate that we retain the information, and as well as applicable legal requirements (such as applicable statutes of limitation).
After expiry of the applicable retention periods, your personal information will be deleted. If there is any data that we are unable, for technical reasons, to delete entirely from our systems, we will put in place appropriate measures to prevent any further use of that data.
For further information on applicable data retention periods, please contact us at the address stated under the "Contact Information” section below.
Third-Party Software, Cookies, Pixels, and Other Tracking Technologies
Our website may store or retrieve information on your browser, mostly in the form of cookies. A cookie is a small piece of data (text file) that a website – when visited by a user – places on the user’s device to remember information about the user, such as the user’s language preference or login information.
This type of cookie is set by us and is referred to as “first-party cookies.” Our website uses first-party cookies primarily to make the website work as you expect it to. For example, we use the information we collect through first-party cookies to allow you to navigate between pages efficiently, analyze how well our website is performing, and understand the content that you spent the most time reviewing. In some cases, we use first-party cookies to store information that we use for targeted advertising.
We also incorporate cookies and similar technologies, such as pixels, tags, and web beacons, from outside our website’s domain (“third-party cookies”). Third-party cookies gather information to enable our vendors to provide a range of services to us, including targeted advertising and measuring the success of our advertising campaigns.
We partner with third parties to manage our advertising on other sites and to determine our Platform performance. Such partners may use cookies, pixel tags, web beacons, and other related technologies to collect information about your activities on our Platform and other sites so that we can (i) provide Wrapbook advertising on third party sites that may be of interest to you, and (ii) evaluate the efficacy of our marketing programs and our Platform.
We use the Invisible CAPTCHA on our Platform to collect information for security reasons. Use of the Invisible CAPTCHA and information collected via the Invisible CAPTCHA are subject to Google's Terms of Service and Privacy Policy, respectively.
Below is a detailed list of the categories of first- and third-party cookies we use on our website. You can prevent the collection of data by non-essential performance, functional, and marketing cookies by going to our website.
How we use Cookies
We may use cookies, pixels, tags, web beacons, and other similar technologies to:
- Provide you with services available through the website and Platform and to enable you to use some of its features.
- Authenticate Users and prevent fraudulent use of User accounts.
- Identify if Users have accepted the use of cookies on the website.
- Compile data about website traffic and how Users use the website to offer a better website experience.
- Understand and save visitor preferences for future visits, such as remembering your login details or language preference, to provide you with a more personal experience, or to avoid you having to re-enter your preferences every time you use the website.
Essential Cookies
Essential cookies are necessary for the website to function properly and cannot be switched off in our systems. They are usually only set in response to a site visitor’s request for services, such as a visitor setting their privacy preferences, logging in, or filling in forms. You can set your browser to block or alert you about these cookies, but blocking these cookies will prevent the website from working correctly or might prevent the website from working at all.
Non-Essential Cookies
Non-Essential cookies are not essential to the website functionality but serve some other unique purpose in three subcategories:
- “Performance” cookies (sometimes referred to as Performance & Functionality cookies) collect information about the user’s behavior on the website without collecting personal information, for example:
- Pages the user visits.
- Ads the user views.
- Ads or site features that the user clicks.
- “Functional” cookies (sometimes called Analytics and Customization) track and remember the user’s preferences and past choices on the website to provide a personalized user experience. For example, functional cookies can collect:
- Usernames
- Passwords
- Regions
- “Marketing” cookies (sometimes called tracking or advertising cookies) can track:
- Content the user views
- Links the user follows
- The user’s browser and device information and IP address
Cookie Management
- You can control and manage cookies associated with your browser. If you are interested in controlling and managing cookies from your browser including any set by our website, please refer to http://www.allaboutcookies.org/manage-cookies/index.html for information on different ways to configure your browser’s cookie settings.
You may delete cookies from your web browser at any time or block cookies on your equipment, but this may affect the functioning of or even block the website. You can prevent saving of cookies (disable and delete them) by changing your browser settings accordingly at any time. It is possible that some functions will not be available on our website when use of cookies is deactivated.
DNT is a privacy preference that users can set if they do not want web services to collect information about their online activity. We do not respond to DNT signals, but we do comply with GPCs where technically possible.
Data Security
We employ administrative, physical, and technical measures designed to protect your information from unauthorized access and to comply with applicable state and federal privacy and security laws; however, despite these efforts, no security measures are perfect or impenetrable and no method of data transmission can be guaranteed to prevent any interception or other type of misuse. We also depend on you to protect your information. Please set up a strong password, keep it confidential, and use MFA. To learn more about how Wrapbook operates with security in mind, visit https://www.wrapbook.com/service/data-security. If you become aware of any breach of security, please notify us immediately at [email protected].
Links to Other Sites
The Platform and/or Services may contain links to other sites. Any information you provide on a third-party site is provided directly to the owner of that site and is subject to that party’s privacy policy. This Privacy Policy does not apply to such sites, and we are not responsible for the content, policies, or privacy and security practices of such sites.
Our Policy Toward Children
The Service does not target and is not intended to attract children under 13 and we do not knowingly collect personal information from children under 13 without parental consent. We do not knowingly sell or share the personal information of consumers under 16 years of age. If we learn that we have collected personal information from a child under age 13 without parental consent, we will delete that information as quickly as possible.
Your Consumer Rights in the US
Based on your state of residence in the US, you may have some or all of the following rights:
- Right to Know. The right to request, up to two times in a 12-month period, that we identify to you (1) the categories of personal information we have collected about you, (2) the categories of sources from which the personal information was collected, (3) the business or commercial purpose for collecting, selling, or sharing this information, (4) the categories of third parties with whom we share or have shared your personal information, (5) the categories of personal information that we have sold or shared about you and the categories of third parties to whom the personal information was sold or shared, by category or categories of personal information for each category of third parties to whom the personal information was sold or shared, and (6) the categories of personal information that we have disclosed about you for a business purpose and the categories of persons to whom it was disclosed for a business purpose;
- Right to Access. The right to request, up to two times in a 12-month period, that we disclose to you, free of charge, the specific pieces of personal information we have collected from or about you;
- Right to Delete. The right to request, up to two times in a 12-month period, that we delete personal information that we collected from you, subject to certain exceptions;
- Right to Correct. The right to request that we correct inaccurate personal information (to the extent such an inaccuracy exists) that we maintain about you;
- Right to Opt-Out. The right to opt-out of the selling of your personal information to third parties, as well as the sharing of your personal information with third parties for cross-context behavioral advertising;
- The right to designate an authorized agent to submit one of the above requests on your behalf. To do so, you must either (a) execute a valid, verifiable, and notarized power of attorney or (b) provide other written, signed authorization that we can then verify; and
- The right to not be discriminated or retaliated against for exercising any of the above rights, including an applicant’s and independent contractor’s right not to be retaliated against for exercising the above rights.
You can submit any of the above types of consumer requests through either of the 3 options below:
- Submit a Data Rights Request HERE.
- Send us an email at [email protected].
- Call our privacy toll-free line at (833) 977-2665.
How We Will Verify That It Is Really You Submitting The Request:
When you submit a Right to Know, Right to Access, Right to Delete, or Right to Correct request through one of the methods provided above, we will ask you to provide some information in order to verify your identity and respond to your request. Specifically, we will ask you to verify information that can be used to link your identity to particular records in our possession, which depends on the nature of your relationship and interaction with us.
International Jurisdictions
Canada. If you are a Canadian resident, this section applies in addition to all other applicable rights and information contained in the Privacy Policy.
We are committed to openness and accountability with respect to how we collect, use, and retain your personal information pursuant to Canadian federal and provincial privacy laws, including:
- The Personal Information Protection and Electronic Documents Act (PIPEDA)
- Alberta’s Personal Information Protection Act (Alberta PIPA)
- British Columbia’s Personal Information Protection Act (BC PIPA)
- Québec's Act respecting the protection of personal information in the private sector (Québec Act).
European Economic Area and United Kingdom. When and to the extent applicable, Wrapbook is aligned with the General Data Protection Regulation (GDPR) regarding the collection, use, and retention of personal information collected by organizations in the European Economic Area (EEA) and the United Kingdom (UK). Individuals in the EEA and the UK have the right to lodge a complaint with a supervisory authority if you believe we have processed your personal information in a manner inconsistent with your rights. To submit a data rights request please send an email to [email protected] or visit our privacy portal HERE.
We maintain reasonable and appropriate security controls that are in alignment with industry related security frameworks included in the GDPR, as it relates to the EEA or the UK, as applicable, to protect your information.
Changes to This Privacy Policy
Any information that we collect is subject to the Privacy Policy in effect at the time such information is collected. We may, however, modify and revise our Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the Privacy Policy and, in some cases, we may provide you with additional notice such as posting them on our Platform, informing you through the Service, or sending you an email or other notification. We encourage you to review the Privacy Policy whenever you access our Platform or otherwise interact with us to stay informed about our information practices and the choices available to you. By continuing to access or use our Platform or Services after changes become effective, you are agreeing to be bound by the revised policy.
Contact Information
Please contact us at [email protected], or by calling toll free at (833) 977-2665 if you have any questions or comments about our Privacy Policy.
**This policy was last updated [September 28, 2024].